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Dec 12, 2016. Feb 03, 2016. Aug 13, 2019.
macOS Sierra is inarguably the biggest ever update. Fabulous features like Universal Clipboard, PiP mode, Siri, Apple Pay on the web, Auto-Unlock have immensely enhanced the profile of the latest macOS version.
Thoroughly impressed with macOS Sierra, most of my friends rushed to install it on their Mac. Unfortunately, some folks couldn’t download the macOS as it got stuck on the waiting error. Having encountered the download stuck on the waiting issue a few times before, I was able to troubleshoot it without any difficulty.
Have you also run into the same issue? Give these simple tricks a try to resolve it.
How to Fix macOS Download Stuck on Waiting Issue
Solution #1
Step #1. First off, you have to get rid of the partly downloaded macOS Sierra file from the applications folder.
Step #2. Make sure to remove the icon from Launchpad as well.
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Step #3. Now, restart your Mac. (Apple menu → Restart)
Step #4. Now, try to download the latest macOS version again.
Solution #2
Just in case, the first trick has not been able to fix the problem, try out this trick.
Step #1. First up, you need to close the “App Store” app.
Step #2. Next, open Terminal.
Mac App Store
Step #3. Enter the following command
defaults write com.apple.appstore ShowDebugMenu -bool true
Step #4. Open “App Store” app again. Next, open “Debug” in the menu item. Then, click on “Show Download Folder.”
Step #5. Open folder “com.apple.appstore” and delete all the files and folders in the “com.apple.appstore” folder.
Step #6. Now, you have to close the “App Store” app again and restart the Mac.
Step #7. Launch the “App Store” app and start the download process all over again.
It should be all right now.
At times, while downloading the macOS, you may receive “An error has occurred” and the download will stop. In this case, the first solution mentioned above will work.
If Mac App Store shows “macOS Sierra is up to date” and the button to download the update is missing–even though you are yet to download and install the public version of the newest version of macOS, you may likely have one of the betas or GM builds on your Mac. Hence, make sure to remove them before trying to download Sierra.
Enjoyed this article? Let us know your feedback in the comments below.
Jignesh Padhiyar is the co-founder of iGeeksBlog.com who has a keen eye for news, rumors and all the unusual stuff that happens around Apple products. During his tight schedule, Jignesh finds some moments of respite to share side-splitting contents on social media.
2020-09-10 17:49:10 • Filed to: macOS 10.15 • Proven solutions
The App Store is one of the most important places on your Mac because it lets you search and download your favorite apps on your machine. The problem arises when you need to install an important app but you can't do it because the App Store freezes or crashes again and again. It usually happens when app store updates stuck in OS 10.15 but there may be some other issues too.
Luckily, we have several tips to fix frozen app store issues on macOS 10.15. Let's learn its causes first.
Well, technology is a blessing but sometimes it may give you a headache, just like the frozen app store. You may face such issue when you are already downloading an app and it gets paused without any reason. Sometimes, the App Store cache files may also end up in a disaster.
Most of the common errors you may receive while the app store is frozen are:
Tips to Fix Frozen App Store Issue on macOS 10.15![]()
Given below are the 5 tips that can help you resolve macOS 10.15 AppStore hanging and crashing problem.
1: Force Quit through Activity Monitor
2: Force Quit Window Process
In this way, you can quit unresponsive app store forcefully and then re-launch it from the Launchpad to fix frozen app store issues on macOS 10.15. To do that, follow the given steps.
3: Check for multiple IDs problem
Sometimes, you may also face 'We couldn't complete purchase: Unknown Error' while trying to purchase an app in the App Store. This error usually appears when multiple Apple IDs are being used on your system.
Free Mac Apps Downloads
To get rid of this issue, first, make sure that you have logged in to App Store and iTunes using the same ID. If the problem is still not solved, log out and log in again. Still, if your problem persists, then make sure you have accepted the new iTunes Terms and Conditions. Using this handy technique, you'll be able to tackle a hung app store update in macOS 10.15.
Note: Every time the macOS updates, you need to accept the Terms and Conditions to make it work.
4: Force Quit from the Dock
Press and hold 'Option' key on the keyboard and right-click on the App Store icon in the Dock. By doing this, the 'Quit' option will be transformed into 'Force Quit'. Select it to close the App Store.
Now, reopen the App Store to check whether it works now or not.
5: Clear Cache Files
There is a small possibility that all the mentioned tricks do not work at all, so here is another proven method to fix frozen app store issues on macOS 10.15.
Actually, every app you install on mac makes some cache files in a specific folder. Sometimes these files may be corrupted so removing them may solve your problem. For that purpose, simply access the temporary folder on your mac and look for 'com.apple.appstore' folder. It may be a bit hectic task because there are dozens of other files in this folder. Anyhow, when you find it, select it and move to trash. Now, re-launch the app store to check whether you were able to tackle a hung app store update in OS 10.15 or not.
App Store Download Mac Os
So, these were the 5 most helpful tips to resolve mac OS 10.15 AppStore hanging and crashing problem. If you are still unable to solve this issue after implementing these techniques, you may need to reinstall your operating system or get the system checked from an Apple outlet.
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Along with that, it enables you to add watermarks, headers, footers, and backgrounds in an existing PDF file, as well as, offers real-time spell check, user permissions, and password protection of your sensitive data files.
It takes charge of your office and helps you save lots of your time and resources which automatically results in the fruitful output.
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